Business Process Engineer | CBQ

Applications have closed

Commercial Bank of Qatar

Requisition ID : 7127

Doha, Qatar

Qualifications and Experience :

Bachelor’s degree in science, IT, Engineering, Mathematics, Commerce or a related field

Minimum Experience

Who We Are Looking For:

Candidates interested in shaping their career in Business Process Management and improving bank processes.
Quick learners with a logical and innovative mindset.
Individuals who have contributed to process improvement in their current department or collaborated with EPMO on project.
Strong analytical and problem-solving skills with a keen eye for identifying inefficiencies.
Self-motivated individuals with a passion for continuous learning and professional growth in process excellence.

Job Summary :

Optimize business processes via re-engineering, automation and improved customer experience.
Focus on STP with the aim to reduce TAT, reduce risk, reduce hand-offs, increase quality and eliminate re-work.
Define and measure KPIs and KRIs.
Process governance: standards, policies, procedures, SLAs.
Work with organizational program to assist with business impact analysis.
Optimize process design and work with the Business’ process SMEs in defining end-to-end business processes.
Assist in designing and developing a fit-for-purpose process framework for CB.
Support and maintain a centralized and re-usable process repository.
Organizational change management, process awareness and communication.

Job Overview