LEAD CARGO GLOBAL ACCOUNTS OFFICER – Qatar Airways

Roles and Responsibilities:

The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more.  At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways Cargo Commercial/ Sales team as a Lead Cargo Global Accounts Officer in our office in Doha.

Join the#MovedByPeople family and leave a mark as part of Cargo Commercial/ Sales. We care, we lead and we have fun managing small to large-scale business transformation projects to offer simple service to our customers while connecting global communities.

The role will be responsible to assist in managing a set of cargo global accounts and is a key contact for the accounts at a regional and corporate level to deliver exceptional service standards by actively managing the day to day movements of those accounts’ shipments within the Qatar Airways Cargo network. To enhance the customer experience for the cargo global account across the network from acceptance point until final delivery.

Some of the tasks include:
•    Providing essential support for Global Key Account management and development, and building and maintaining Global Key Account relationships.
•    Promoting additional cargo services available within the QR portfolio which add value to the client and increase revenue.
•    Performing full analysis, undertaking performance reviews and producing performance reports   for global accounts to identify key declines and growth.
•    Presenting qualified improvement strategies for key accounts to GKAM and Senior Manager Global Sales.
•    Following up on RFQ timelines set by the GKAM, ensuring timeliness are adhered to between key stakeholders and ensuring the customers remain at the forefront.