Minimum of 3 years of work experience as a hotel receptionist in a GCC country.
Fluent in both English and Arabic.
Educational background: Minimum Graduate.
Greet and welcome guests upon arrival, ensuring a friendly and professional demeanor.
Handle check-in and check-out procedures efficiently.
Respond to guest inquiries and provide accurate information about hotel services and local attractions.
Manage reservations, cancellations, and room allocations using hotel management systems.
Coordinate with housekeeping and maintenance departments to ensure guest satisfaction.
Handle guest complaints or issues, resolving them promptly and professionally.
Answer phone calls and emails in a timely manner, ensuring all guest requests are addressed.
Process payments, prepare invoices, and maintain accurate records of guest stays.
Ensure the reception area is clean, organized, and welcoming at all times.
Follow hotel policies and procedures, maintaining high standards of service.
Must have a transferable visa.
Nationality: Bangladeshi / Indian
Age: 25 to 35 years

Hotel Receptionist

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