Super User, SCM

Ali Bin Ali

Doha, Qatar

Qualification & Experience:

• Bachelor’s Degree: A degree in Computer Science, Information Technology, Business Administration, or a related field.
• Relevant Certifications: Certifications such as Oracle Certified Associate (OCA), Oracle Certified Professional (OCP), or Oracle Certified Expert (OCE), Microsoft certifications can be highly beneficial and demonstrate specialized knowledge and skills.
• 3-6 years of experience specifically with Oracle systems, including tasks such as system administration, user support, and process optimization.
• Experience in FMCG distribution operation activities
• Hands-on experience with configuring and implementing Oracle SCM modules such as Inventory, Order Management, Purchasing, and Manufacturing.
• Experience in troubleshooting and resolving system issues.
• Familiarity with auditing and implementing system controls.
• Experience in identifying and streamlining processes to reduce repetitive actions.
• Experience in training users on system functionalities and Oracle transactions.
• Ability to manage multiple projects simultaneously and meet deadlines

Roles and Responsibilities:

• Provide first-level system and process support to users, addressing their queries and issues promptly and effectively.
• Maintenance for SCM modules.
• Drive daily operations and system improvements to maintain seamless functionality and support business objectives.
• Leading system and process improvement projects.
• Conduct thorough audits of transactional errors.
• Introduce and establish system controls to prevent errors and misuse.
• Implement processes to safeguard against the misuse of systems and system data.
• Deliver comprehensive training on system functions and Oracle transactions to users.
• Provide first-level support related to system transactions and Oracle functionalities to ensure optimal user performance and system efficiency.
• Collaborating with cross-functional teams to drive system enhancements.
• Create detailed documentation of configurations, processes, and user guides.
• Conduct testing and validation to ensure systems meet performance expectations.
• Analyze business processes and recommend Oracle-based solutions to meet organizational needs and enhance processes.
• Identify and reduce repetitive actions by streamlining processes.
• Implement tools and procedures to enhance ease of access and usage for all users.
• Explore current trends in IT and technology.
• Recommend enhancements and automation where applicable to improve efficiencies.