Front Office Supervisor

Four Seasons at The Pearl Qatar

REQ 10355705

• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Keep front desk clean, tidy and supplied with all the necessary supplies
• Greet, communicate with and welcome guests
• Keep the office in order
• Answer all the customers’ questions and address their complaints
• Answer all incoming calls and redirect them or keep messages
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.