Catering Sales Executive
Full Time
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Four Seasons Doha
REQ 10356043
Qualification & Experience:
- A keen eye for detail and a passion for delivering exceptional experiences.
- Strong multi-tasking and organizational skills.
- Excellent communication and interpersonal skills to build lasting client relationships.
- A collaborative team player mindset with the ability to work cross-functionally.
- Proven ability to negotiate creatively and manage events from concept to execution.
- Arabic Speaker preferred.
Roles and Responsibilities:
- Secure and service Catering Business from Social and Corporate Market, through promotion, and prospecting, while maintaining standards and revenue.
- Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls.
- Conduct property tours and entertain planners of meetings, social events, and weddings.
- Act as the liaison between the client and the hotel for all of the client needs. (i.e. hotel rooms, catering and events, audio visual, transportation, off-site event recommendations)
- Communicate effectively with the sales managers responsible for booking various group business, as well as all other department staff members who will be involved in carrying out the needs of a group/guests.
- Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.
- Excellent knowledge of hotel facilities and capacities and dimensions of meeting rooms.
- Maintain the policies set forth in the group sales contract. (i.e. deposits, cut off dates, attrition, rooming lists, billing instructions)
- Develop creative and attractive menu presentations for potential clients. Maintain an active trace/follow-up system on all personal sales calls.
- Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues.
- Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.
- Keep Director of Catering promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate.
- Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
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