Web Manager

QUALIFICATION & EXPERIENCE:

• Bachelor’s degree in Information Technology, Marketing, Hospitality Management, or a related field.
• Proven experience in a similar capacity, managing websites, preferably in the hospitality industry.
• Strong knowledge of website management tools (e.g., WordPress, Joomla), CMS, booking engines, and PMS integrations.
• Basic knowledge of HTML, CSS, and website maintenance.
• Excellent communication and project management skills.
• Detail-oriented with a customer-first mindset.
• Ability to work independently and as part of a team.
• Familiarity with social media management tools is preferred.
• Graphic design or multimedia skills are preferred.
• Multilingual capability is preferred.

ROLES AND RESPONSIBILITIES:

• Ensure the website is running smoothly, updating software and content, troubleshooting technical issues, and managing hosting and domain registration.
• Manage and update website content, creating new content, and potentially collaborating with content creators and marketing teams.
• Oversee the development and redesign of the website, ensuring it meets business needs and user requirements.
• Monitor website traffic, user behavior, and overall performance to identify areas for improvement.
• Implement and manage SEO strategies to improve website visibility and search engine rankings.
• Work with various teams, including marketing, IT, and content creators, to ensure website objectives are met.
• Manage web development projects, including planning, execution, and delivery.
• Improve the website’s user experience (UX) and ensure it is accessible to all users.
• Manage online booking engines, integrate with Property Management Systems (PMS), and optimize conversion rates for direct bookings.
• Implement SEO best practices to improve organic search rankings and increase website traffic.
• Ensure website security and compliance with data protection laws.
• Troubleshoot technical issues related to the website and booking systems promptly.