Senior Account Manager

Ali Bin Ali

Doha, Qatar

QUALIFICATION & EXPERIENCE:

• University degree.
• Certification in Management Information Systems.
• MBA or/and MIS is a plus.
• At least 10+ years sales experience in IT solutions and products, 7 years of which same experience in Qatar.
• Other role specifications required such as:

o  Language and proficiency (e.g. Fluent in both English and Arabic)

o  Computer proficiency level required (e.g. Advanced knowledge in MS Office suite)

o  Driving skills (e.g. Valid GCC light vehicle driving license required)

ROLES AND RESPONSIBILITIES:

• Works with the service and project Operation team to ensure quality services are delivered as agreed with the customer.
• Coordinate with Finance team to ensure proper invoices are produced and payment are collected as agreed with the customer. Manage relationships with key customers at the opportunity management level
• Manage relationships with partners
• Ensure quality of services provided.
• Create and expand customer base in line with Enterprise strategies by covering all of assigned accounts
• Works with partners and suppliers regarding Pricing information, new products, delivery issues and market coverage.
• Responsible for preparing commercial proposals to customers and submit technical and commercial proposals to customers.
• Market Intelligence including competitive information
• Sales & Financial reports
• Pipeline Management
• Prepare costing sheets to view GP value achieved in each sale.
• Keep up to date of latest technologies and products
• Be up to date and research on emerging technologies impact on customers’ business
• Recommends new ideas to increase customer satisfaction and sales.
• Recommends new markets to be covered
• Recommends new products and new partnerships
• Inputs in development of short-, medium- and long-term sales and organization strategy.