Administration Coordinator

Ali Bin Ali

Doha, Qatar

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree (Computer/Accounting/Admin)
• Minimum 2 years’ experience
• Good communication skills

JOB DESCRIPTION :

• Coordinate the end-to-end administrative process for customer repair orders.
• Prepare and maintain repair documentation, quotations, invoices, and service reports.
• Follow up with technicians, brands, and logistics to ensure timely completion of repairs.
• Maintain accurate records.
• Coordinate spare parts ordering and monitor delivery status.
• Track repair.
• Communicate repair status updates.
• Prepare monthly operational reports.
• Coordinate with Sales, Logistics, and Customer Service teams.
• Ensure compliance with company policies and luxury brand standards.
• Maintain filing systems and confidential customer records.
• Support the After Sales Service Manager in daily departmental operations.
• Analyze repair volumes and pending cases.
• Coordinate with technicians, administrators, and cross-functional teams.
• Implement best practices to improve efficiency and customer experience.