Application Analyst (Power Platform) Enterprise Portal

Mekdam Technical Services

Doha Qatar

Qualification & Experience:

• Bachelors degree in any Computer Science, Information Technology, Engineering, or Information Systems discipline

Functions and key areas

• Power Platform Administration, SharePoint Online, Project Online and SharePoint (on-prem)
• At least 3+ years of experience as a Power Platform Administrator, with a strong emphasis on support functions, and proven expertise in the Power Platform (Power Apps, Power Automate, Power BI, Dataverse, SharePoint).
• Microsoft certifications preferred, particularly in Power Platform (e.g., Power Platform Fundamentals, Power Apps, Power Automate, Power BI) and SharePoint (e.g., SharePoint Administrator, SharePoint Developer).
• Strong skills in designing and building applications using Canvas and Model-driven apps in Power Apps.
• Experience with creating automated workflows using Power Automate.
• Experience with Microsoft Dataverse, including data modeling, integration, management of data entities, and the design of business processes and business rules.
• Experience in establishing or supporting a Center of Excellence (COE) for Power Platform.
• Proficient in designing and implementing complex Power Apps solutions, including custom connectors and integration with external APIs.
• Experience in developing advanced Power Automate workflows, including the use of expressions, conditional logic, and error handling.
• Preferred knowledge of Power BI advanced features, such as DAX (Data Analysis Expressions), row-level security, and building custom dashboards and reports.
• Experience with Power Virtual Agents, including advanced bot design, integration with Power Automate for automated workflows, and natural language processing capabilities.
• Familiarity with Microsoft Azure services integration (e.g., Azure Logic Apps, Azure Functions) to extend Power Platform capabilities.
• Experience in implementing data governance and compliance measures within Power Platform solutions.
• Ability to create and manage environments within Power Platform, including solutions management and lifecycle management.
• Experience with application lifecycle management (ALM) processes for Power Platform, including version control and deployment strategies.
• Extensive knowledge of Office 365, Azure App Service, and related technologies
• Preferred experience with developing and implementing custom Copilot solutions.
• Knowledge of SharePoint tools, workflows, and MS Lists and Forms
• Superb collaboration, interpersonal, and communication skills
• Advanced analytical and problem-solving abilities
• Excellent organizational, planning and time-management skills.
• Maintain the SharePoint platform, servers, users, content, permissions, and related integrated applications.
• Troubleshoot and resolve platform issues or malfunctions promptly.
• Provide SharePoint technical support and end-user training.
• Implement data retrieval and backup procedures to prevent data loss.
• Monitor storage space by performing clean-ups and archiving data.
• Review usage and activity reports and adjusting to ensure optimized user-experiences.
• Keeping up to date with cloud developments and technologies
• Maintain SharePoint Online sites and Project Online (PWA). Migrate SharePoint content using built-in functions and 3rd party tools.

• Conversant with relevant IT national and international standards
• Demonstrated experience in project management.
• Demonstrated experience in IT support environment.

Roles and Responsibilities:

• Investigate operational issues, problems, and requests for support, in coordination with colleagues and other stakeholders, seeking effective solutions and takes appropriate action for resolution
• Respond to requests for support by means of modifications to system parameters, workarounds, reconfiguring systems, training users, or escalating to systems development staff or software suppliers
• Monitor progress of requests for support and ensure users and other stakeholders are kept informed. Take corrective action to avoid or minimize delays
• Produce logical software designs showing for example: processes, objects, data flows, inputs, stored data, and outputs
• Perform tasks associated with operations, administration and maintenance tasks for Business Applications, Database Management Systems, and related Tools & Technologies

• Develop, interpret, and execute test plans to verify correct operation of completed software
• Define, document, and execute small-scale projects (or sub-projects) actively participating in all phases of the project. Identify, assess, and manage risks and issues which might impact on the success of the project
• Participate in meetings with stakeholders and assists in presenting issues and solutions
• Ensure compliance with information security policies, procedures, and standards
• Ensure all work is carried out and documented in accordance with required standards, policies, and procedures