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Commercial Bank of Qatar

Requisition ID : 7127

Doha, Qatar

Qualifications and Experience : 

  • Bachelor’s degree in science, IT, Engineering, Mathematics, Commerce or a related field

Minimum Experience

  • Risk management & Analytical thinking
  • MS Office experience
  • Good communication skills
  • Problem solving skills & Attention to detail

Who We Are Looking For:

  • Candidates interested in shaping their career in Business Process Management and improving bank processes.
  • Quick learners with a logical and innovative mindset.
  • Individuals who have contributed to process improvement in their current department or collaborated with EPMO on project.
  • Strong analytical and problem-solving skills with a keen eye for identifying inefficiencies.
  • Self-motivated individuals with a passion for continuous learning and professional growth in process excellence.

Job Summary : 

  • Optimize business processes via re-engineering, automation and improved customer experience.
  • Focus on STP with the aim to reduce TAT, reduce risk, reduce hand-offs, increase quality and eliminate re-work.
  • Define and measure KPIs and KRIs.
  • Process governance: standards, policies, procedures, SLAs.
  • Work with organizational program to assist with business impact analysis.
  • Optimize process design and work with the Business’ process SMEs in defining end-to-end business processes.
  • Assist in designing and developing a fit-for-purpose process framework for CB.
  • Support and maintain a centralized and re-usable process repository.
  • Organizational change management, process awareness and communication.
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