Butler

RIXOS

Doha, Qatar

QUALIFICATION & EXPERIENCE:

• Previous experience as a butler or in a similar role in a luxury hotel.
• A degree or diploma in hospitality management or a related field is preferred.
• Exceptional interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• High level of discretion and professionalism.
• Attention to detail and ability to anticipate guest needs.
• Multilingual abilities including Arabic are a plus

JOB PURPOSE :

• Provide personalized services such as in-room dining, coordinating spa services, making restaurant reservations, and other requests.
• Handle special requests and arrangements, including surprise amenities, romantic setups, and personalized itineraries.
• Coordinate with other departments to ensure seamless service during events.
• Provide butler service during events, ensuring guests’ needs are met.
• Serve meals and beverages in guest rooms or private dining areas.
• Maintain knowledge of the hotel’s menu and wine list to offer recommendations.
• Handle room service orders and ensure timely delivery.
• Assist with booking tickets, making reservations, and other concierge services.
• Create and update guest profiles to ensure personalized service.
• Anticipate and fulfill guests’ needs and preferences.