Coordinator – Transportation

Oversee and schedule daily recovery requests by dispatching recovery trucks through designated drivers and coordinating closely with the CRM team to ensure timely feedback updates and customer communication.

• Serve as a role model to other drivers by maintaining punctuality and remaining on the job for the full duration of regular working hours.
• Maintains effective working relationships with drivers and CRM  staffs
• Responsible for monitoring all drivers to ensure effective compliance with road safety rules and regulations
• Responsible for maintaining a variety of records, including timesheets, daily monitoring, and control of assigned overtime, along with related reporting.
• Report vehicle working conditions and necessary repair plans to the immediate superior.
• Duty allocation and shift management of recovery truck drivers to ensure 24×7, 365-day coverage of the RSA program.
• Coordinates registration as well as Branding Liscence renewal  of Recovery Trucks thru admin team.
• Ensure all customer recovery requests received through the CRM are executed efficiently by recovery truck drivers, and that all internal movement requests are handled effectively.
• Coordinate the pick-up and drop-off of customer vehicles from service centers as per requests.
• Co-orodinate Chassis inspection requiremets of AAM Body Paint Shop thru  Recovery Truck Drivers
• Efficiently manage recovery truck maintenance and upkeep to ensure vehicles are roadworthy and a safe working environment is maintained.