E-Commerce Sales Coordinator
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Wahat Al-Shafalahia
Doha, Qatar
QUALIFICATION & EXPERIENCE:
- Minimum 2 to 3 years’ experience in sales particularly on managing online sales and food delivery platforms
- Bachelor’s degree in business administration, marketing, or equivalent
- Analytical mindset to improve the e-commerce platform and meet business goals.
- Strong verbal and written communication skills in English is required
- Familiarity with the best practices for promoting products on online sales and food delivery platforms
- Proficiency with basic office software, such as Microsoft Word and Excel is required
- Familiarity with food safety protocols
- Strong background in digital marketing preferred
- Experience with agriculture particularly on vegetable produce preferred
- Strong time management skills and attention to detail
- Ability to work independently and deliver results
- Ability to quickly learn and understand company products and services to effectively answer questions and make recommendations
ROLES AND RESPONSIBILITIES:
- E-Commerce Sales Coordinator handles online sales by managing product listings, optimizing website content, and ensuring smooth customer experience.
- Responsible for online sales and food delivery platforms orders, such as Talabat, Snoonu, Rafeeq and WhatsApp Business order.
- Handles online sales and food delivery platforms
- Receive and process orders in a timely manner
- Ensure accurate payment process across all orders
- Promote products on Talabat, Snoonu, Rafeeq and WhatsApp Business
- Providing client support by responding to customer inquiries, addressing complaints, and providing information on products and services
- Maintaining accurate customer records and tracking sales activities
- Monitoring and reporting on online sales performance
- Participate in the company projects for sales and development strategy
- Ensure compliance with food safety and sustainability standards
- Coordinate with other departments as needed
- Receiving and preparing orders, guaranteeing accurate payment process, and ensuring timely delivery to customers.
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