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PULLMAN

REF78255H

Doha, Qatar

Qualification & Experience:

  • A cheerful, outgoing personality with a genuine love for hospitality
  • Strong command of written and spoken English communication skills
  • Ability to multitask and stay calm under pressure
  • Problem solving abilities are essentials.
  • Guest oriented, service minded and attention to quality
  • Sales acumen
  • Thorough and organised approach

 

Roles and Responsibilities:

  • Provide a friendly and personalized welcome to all guests
  • Offer attentive service, adapting to guest needs and preferences
  • Listen actively to guest feedback and ensure timely follow-up
  • Build strong guest relationships, offer helpful advice, and promote loyalty
  • Manage the welcome desk, seat allocation, and reservation book
  • Ensure guests are seated comfortably and receive the best available options
  • Maintain cleanliness and organization of the reception area and restaurant
  • Stay informed about daily menu items and any shortages before each shift
  • Ensure all equipment is well-maintained and in good working condition
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