IT Domain Engineer

Job Description:

IT Domain Engineer

Vodafone

Doha, Qatar

Qualification & Experience:

• Bachelor’s degree/Engineering in IT/ Telecommunication/ Computer Engineering or equivalent
• Minimum 5 years of experience in Telecom networks, a team player with ability to develop and maintain strong relationships.
• IP Expertise/ CCNA certification- preferred
• Telco cloud networking, Network Functions Virtualization (NFV) and software defined networking (SDN) will be add-on.
• Preferably ITIL foundation certified with good understanding of ITIL Service Operation like Incident Management, Problem management
• Knowledge in Oracle/HPe OSS product BRM, CRM, UIM, OSM, OCOMC, OC3C, ECE, Channels, OKVM, UOC, UCA, UTM, UCMDB, EDB, SMAX, OO, KeyCloak, AOM, UMB, FAS. Support L2 e etc, with knowledge of Kubernetes
• Experience in network operations centre (NOC) with knowledge of Linux/Unix systems, Server HW, Open Shift, Architecture, Containerization, Virtualization
• Good background of Oracle DBX stack, Cassandra, KAIROS DB, Enterprise DB, Knowledge on RODOD is advantageous. Basic knowledge on Roaming & interconnect and an expertise of Oracle DB, Kubernetes, docker and Oracle Linux.

Job Summary:

Part of Network operations centre (NOC) front office team, the person on the role is responsible for 24X7 monitoring of IT elements. The person on the role will also be responsible in supporting L2 engineers for incident management related to SMAX/ UOC/ UCA/ FAS/ USLAM/ EDB/ Billing/ Invoicing/ Charging/ Reporting/ UMB/ CRM/ Order Management/ Inventory/ Mediation and Channel operations. IT domain, troubleshoot end users complains, escalate to next level for resolution after basic predefined troubleshooting methods, perform periodic health checks and KPI reports.

Tagged as: Domain Management, Network Architecture, Security Protocols, System Integration, Troubleshooting & Support