Officer – Quality

Mekdam Technical Services

Doha Qatar

Qualification & Experience:

• Bachelor’s Degree in relevant field is required
• Masters degree in relevant field is preferred
• 3+ years of relevant experience or Completed Sidra graduate program
• Medical License is required. Healthcare industry experience is preferred.

Job Specific Skills and Abilities

• Demonstrable evidence of understanding of quality improvement, clinical practice guidelines, clinical registries, clinical audit.
• Demonstrated organizational skills and ability to engage in multiple projects.
• Excellent communications skills.
• Excellent stakeholder coordination.
• Excellent data literacy.
• Demonstrated ability to analyze and interpretate data.
• Demonstrated ability to use different data software.
• Ability to prepare reports.
• Proven ability to maintain confidentiality.
• Proficiency with Microsoft Office suite.
• Fluency in written and spoken English.
• Fluency in written and spoken Arabic is preferred.

Roles and Responsibilities:

Project Coordination

• Under the leadership of the Manager of Quality, the postholder develops and manages processes to effectively run the workgroups or taskforces overseen by the Quality portfolio.
• Provides project coordination to a wide range of quality projects.
• Facilitates and coordinate meetings, ensuring that minutes, agendas, and actions from the meetings are followed up and aligned with the terms of reference.
• Supports Chair Cochair of workgroups and taskforces.
• Develops processes to ensure workgroup and our taskforce meet established targets.
• Monitors project timelines and deliverables, ensuring that all activities are completed on time and as per the established timeline.

Quality Improvement.

• Supports the Quality Manager in delivering Quality improvement initiatives.
• Develops processes to monitor the implementation and progress of quality improvement initiatives.
• Facilitates communication and collaboration among team members involved in quality improvement projects to ensure alignment and effective execution.

Data analysis and reporting

• Undertakes data analysis as requested and creates reports to communicate findings, trends, and recommendations.
• Develops and maintains processes to monitor compliance with established KPIs.
• Displays data graphically in meaningful ways.
• Creates clear and actionable narratives based on data analysis to support decision-making.
• Prepares presentations to communicate findings and insights effectively.
• Provides regular updates and summary reports to stakeholders on key performance metrics and trends, highlighting areas for action and improvement.
• Assists in the development of dashboards for real-time tracking of quality indicators.

Other

• Acts as an advocate and a resource for staff on Quality.
• Adheres to Sidras standards as they appear in the Code of Conduct and Conflict of Interest policies.
• Adheres to and promotes Sidras Values.