Prepaid CVM Manager- High & Mid Value – Vodafone

• Degree in Business/ Computer Science / Analytics, University degree, MBA is a plus
• 5+ Years of relevant experience in Telecoms (preferably) or FMCG industry
• Channel planning and operations experience preferred
• Understanding of sales operations a must
• Experience in influencing cross functionally against the delivery of a go to market plan
• Exceptional analytical skills (an expert in MS Excel)
• Proficiency in MS PowerPoint with excellent presentation skills
• Strong attention to detail

Roles and Responsibilities:

• Strive for Continuous Innovation in Products and Processes to deliver increasing share of Market in High-Mid Value Prepay Segments.
• Work closely with sales team to deliver the prepaid acquisition targets and market share ambitions
• Own the Product Go to Market and effectively manage Stakeholders such as Product team, Channel operations, and Marketing Communications for flawless execution
• Monitor Competition activities and benchmarking to ensure market reaction time is near instantaneous and always ensure parity on Product.
• To launch and monitor Sales incentive programs to acquire Prepaid customers with a focus on increasing inflow revenue.
• Responsible for Customer ARPU upgrades by manging below the line Outbound and Inbound campaigns.
• Responsible for minimizing Prepaid churn through targetted CVM campaigns.