Receptionist

Alfardan Group

Qatar, Doha

Ensure premium service tailored to the individual needs of each customer.
Responsible for running the reception desk smoothly and efficiently, and managing incoming and outgoing transactions
Deliver excellent customer service at all times.
Ensures customer satisfaction at any time.
Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
Fulfill all reasonable requests from prospects/customers to ensure their comfort, satisfaction and safety while hosting them
Conduct regular checks throughout the day and report any issues to line manager
Accountable for appointments and scheduling them properly on the days and times specified, as well as reminding people of these appointments.
Understanding a lot of things about the operations of an office and give information about the same over the phone

Tagged as: Appointment Scheduling, Customer Service, Front Desk Management, Phone Handling, Visitor Coordination

Receptionist

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