Sales Executive – Toyota Showroom
Full Time
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Al Abdulghani Motors
Doha, Qatar
Qualification & Experience:
- Minimum 5+ years of experience in managing Sales
- Automotive experience will be an advantage
- Excellent Communication Skills
- Customer Oriented
- Vehicle Product Knowledge
- Team Player
- Ensure the maintenance of showroom appearance. Contribute and assist with the development of various sales promotions, showroom and internet displays in line with the company policy and identified customer needs.
- Conducting in-depth research on current market trends in a proactive manner and in line with various internal and external training opportunities.
- Record all customer contacts and related information, updating records to develop opportunities for future business and enabling effective prospecting and customer follow-up to take place. Maintain an up-to-date customer database on SAP to drive current and future automotive sales.
- Ensure accuracy of documentation and security of cash, cheques, vehicles and other company resources in line with AAM’s working systems, procedures and standards including legal requirements.
- Deal professionally with customers from initial contact to satisfactory completion of sale, following a structured process to achieve the CSI (Customer Satisfaction Index) target.
- Collect and analyze information to assist the supervisor in preparation of data and daily sales reports on weekly and monthly basis.
- Make recommendations to customers on car models that best meet their requirements/preference & provide the potential customer with detailed information, including comparing different competitive models. Accompany customers on test drives.
- Support the newly recruited or less experienced sales staff in achieving high customer satisfaction rate by answering technical and procedural questions.
- Educating and mentoring them on improved processes within the sales function and supporting in on-the-job sales training.
- Assists in preparation of proposals, presentations, goal setting and implementation of sales training program for the new staff.
- Work closely with cross functional teams to perform tasks as assigned within the sales department.
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