Sales Lead-Imaging Solutions (IMS)
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Ali Bin Ali Holding
Doha, Qatar
Qualification & Experience:
- University Degree with a medical background Biomedical Engineer, Radiographer, Doctor of Medicine, Bachelor of Pharmacy, Nursing.
- Advance knowledge of Medical Imaging.
- Masters is preferred but not mandatory
- Minimum of 4 years’ experience handling Sales of Medical Imaging (MRI/CT/X-Ray/Cathlab)
- Language and proficiency: Fluent in both English and Arabic
- Computer proficiency level required: Advanced knowledge in MS Office suite
- Driving: Valid GCC driving license required.
Roles and Responsibilities:
- First level customer/ supplier interface
- Solves Tier 1 escalated problems within prescribed guidelines ensuring complete customer/ supplier satisfaction and contributing towards developing customer loyalty and principal retention.
- Interface with Finance & logistics team to ensure on-time deliveries of products and collections of payments from customers and goods ordering and payments to suppliers
- Monitors internal stock level to maintain proper supply chain.
- Prepare yearly forecasts & budgets and draw up weekly/monthly action plans to achieve the same.
- Work closely with all departments, especially the project team to ensure timely execution of projects
- Provide direct supervision to senior product specialists within their department through leadership, coaching, training & development.
- Prepares technical & commercial proposals & offers
- Build and maintain relationships with key decision makers at hospitals, clinics, and other healthcare facilities
- Promotes companies’ products to customers on daily basis and attends to their concerns & issues.
- Ensures proper transfer of information from clients to suppliers and vice versa.
- Informs Suppliers of any adverse product performances to take suitable action on time.
- Updates clients of latest product releases and other developments.
- Develops good relationships with Logistics team & management of suppliers.
- Identify sales leads and develop new business opportunities
- Monitor and analyse market trends and competition to stay updated with industry developments
- Communicate sales operations requirements in an accurate and timely manner as directed by management
- Follow up on agreements and tenders’ submissions related to his specialty
- Prepare quotations and feasibility studies.
- Develop and implement effective sales strategies to achieve or exceed sales targets
- Conduct product presentations and demonstrations to potential customers
- Provide product support and training to customers as required
- Collaborate with cross-functional teams to develop and execute marketing campaigns and initiatives
- Prepare and submit sales reports, forecasts, and other relevant data as required
- Review receivables & payables regularly and communicate with stakeholders to ensure timely collection of revenues and payment
- Ensure product inventory related is updated by closely monitoring inventory report through supply chain data and customer service.
- Use customer satisfaction and complaints data from the quality assurance to gain insights to enable sound business decision making and maintain high level of client satisfaction.
- Monitor supplier performance evaluation and coordinate further mitigation plans.
- Coordination with the all parties including the customer service and project team for a project is related to their department till ending the project.
- Ensure that the customer is satisfied with our equipment and service after delivery.
- Monitor and prepare technical and commercial proposals & offers.
- Analyze market trend, new product-worthiness and formulate strategies for team leads to maintain high performance environment.
- Manage stock to ensure zero stock loss
- Analyze accounts receivable ageing reports and provides reports to business unit manager.
- Conduct competitive quality analysis on products being promoted.
- Analyze brand performances for negotiations with suppliers for price, credit & other commercial terms.
- Understand and enforce company/departmental policies & procedures.
- Discuss upcoming projects, opportunities, sales & ways to achieve growth.
- Understand and enforce company/departmental policies & procedures.
- Identifies needs and improvement opportunity and provides information to Managers or Suppliers in order to facilitate change or improvement.
- Provides recommendations for product promotions, special offers & projects.
- Discuss upcoming projects, opportunities, sales & ways to achieve growth.
- Identifies needs and improvement opportunity and provides information to Managers or Suppliers in order to facilitate change or improvement.
- Provides recommendations for product promotions, special offers & projects.
- Prepares and executes yearly forecast & strategy to increase revenue for the company and suppliers.
- Provide inputs into long term plans of the company by understanding changes in the industry dynamics both local & worldwide.
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