Sales Team Leader
Full Time Login to bookmark
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Vodafone
Doha, Qatar
Qualification & Experience:
- Bachelor’s degree inb Marketing or relevant
- Minimum of 5 years of relevant experience in the telecom or any related sector.
- Excellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience.
- Vast knowledge in changing technologies and trends in IT sector with excellent verbal and written communication skills.
- In-depth understanding of company services and its position in the market and persuasive and goal oriented.
- Ability to multitask, prioritize, and manage time efficiently
Roles and Responsibilities:
- Demonstrates products and services to existing customers and assists them in selecting those best suited to their needs as he must make sure that the customer is regularly updated with the new products that can help them to run their businesses smoothly
- Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members
- Understand customer needs and offer solutions and support
- Organize and coordinate sales representatives & SR sales schedule, receive and report on all sales leads
- Research potential leads from business directories, web searches, or digital resources
- Recruit, hire, and train new sales representatives
- Supervise sales representatives and SR sales
- . Establishes, develops, and maintains business relationships with current customers and prospective Customers in the assigned territory/market segment to secure our account base revenue & generate new business for the organization’s products/services
- . Expedites the resolution of customer problems and complaints.
- Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups
- Analyses the territory/market’s potential and determines the value of existing, creates & manages a customer value plan for existing customers highlighting profile, share and value opportunities.
- Participates in trade shows and conventions based on company directions and instructions.
- Enhances staff accomplishments and competence by planning delivery of solutions & required training as well
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