Senior Associate-Domestic Sales Center (QNB)

A. Shareholder & Financial:

Market the Retail Bank’s products to meet sales targets, increase revenue, and implement KPIs and best practices. Promote cost efficiency and operate within delegated powers.

B. Customer (Internal & External):

Enhance the bank’s image through proactive, customer-focused service, including visiting clients, resolving queries, and building relationships with key contacts. Provide timely feedback and maintain strong internal and external relationships.

C. Internal (Processes, Products, Regulatory):

Ensure accurate completion of applications, assist customers with forms, and coordinate with operations for smooth service delivery. Monitor service standards, provide reports, and ensure compliance with quality and audit requirements.