Travel & Tourism Agent

Ali Bin Ali

Doha, Qatar

Qualifications and Experience : 

• Diploma or Bachelor’s Degree
• At least 2-3 years of experience in Travel and Tourism industry
• Preferably with GCC exposure
• Strong sales and interpersonal skills
• Excellent knowledge of IATA & Amadeus system
• Strong problem-solving skills

Roles and Responsibilities:

• Contributes to agency efforts by accomplishing related tasks as needed
• Meets with clients to determine travel needs, budgets, and preferences
• Handles travel issues, conflicts, complaints, cancelations, and refunds
• Builds and maintains relationships with travel and tour vendors
• Maintains accurate records of bookings, payments, transactions, phone calls, and meetings
• Attends travel seminars and conferences
• Conducts research on destinations and industry tends