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Hotel Brand: InterContinental

Location: Qatar, Doha

Hotel: Doha Beach & Spa (DOHHA)

Job number: 152026

QUALIFICATION & EXPERIENCE:

  • High School diploma or equivalent required; vocational training in hospitality is an advantage.
  • Minimum 1 year of experience as a Barista in a hotel, café, or similar environment.
  • Strong knowledge of coffee beans, brewing methods, latte art, and specialty beverages.
  • Passion for coffee culture and customer service excellence.
  • Strong communication skills in English; additional languages (Arabic, French, etc.) are an advantage.
  • Professional appearance and grooming standards.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Basic cash handling or POS experience preferred.

ROLES AND RESPONSIBILITIES:

  • Prepare and serve coffee, tea, and other beverages to brand and recipe standards.
  • Provide guests with product knowledge, recommend beverages, and upsell items to enhance their experience.
  • Ensure all equipment (coffee machines, grinders, blenders, etc.) is operated safely and maintained in good working order.
  • Maintain cleanliness and organization of the barista station, display counters, and seating area.
  • Monitor stock levels of coffee beans, tea, syrups, milk, and other supplies, and report shortages to supervisors.
  • Handle guest requests, feedback, and complaints with professionalism, ensuring service recovery where needed.
  • Adhere to food safety, hygiene, and sanitation standards in compliance with hotel and local regulations.
  • Assist in training new team members on coffee preparation techniques and service standards.
  • Support overall F&B operations as required, including assisting colleagues during peak business hours.
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