Executive Housekeeper

ACCOR

REF82777A

Doha, Qatar

 

QUALIFICATION & EXPERIENCE:

• Minimum of 2 years’ experience in a similar role, preferably with a luxury hotel brand
• Working knowledge of Property Management system, Opera  is an asset
• Proven hands on management style and ability to lead through example in all areas is essential
• Proven ability to successfully lead, train and motivate colleagues is essential
• Must be highly organized, energetic and possess the ability to get the job done
• Strong administration, problem-solving and organizational skills
• Dynamic, energetic, creative and thrives under pressure
• Working knowledge of Outlook, Word and Excel
• Previous exposure to Front Office an asset

ROLES AND RESPONSIBILITIES:

• Maintain all Hotel guest rooms, public areas, and heart of the house area, ensuring that the highest standards of cleanliness are met
• Hire and train Housekeeping team to ensure a successful operation
• Create and maintain good working relationships within the department and with other departments such that a high level of morale is sustained
• Control all purchases for the department and is consistently aware of quality and cost
• Control department labor costs while ensuring effective scheduling, vacation planning and department productivity, including leased labor
• Ensures effective utilization and productivity of all colleagues through staff planning, hiring & adhering to budget
• Responsible for the annual budget and the annual linen requisition
• Coordinate preventative maintenance programs with the Director of Engineering
• Oversee the retrieval, safekeeping and disbursement of all lost and found items consistent with company policy
• Responsible for ensuring consistency in exceeding guest service expectations