Room Attendant

QUALIFICATION & EXPERIENCE:

• High school diploma or equivalent preferred.
• Prior experience in housekeeping or cleaning is advantageous.
• Ability to work independently with minimal supervision.
• Strong attention to detail.
• Physical stamina to handle lifting, bending, and long hours of standing.
• Good communication skills and a positive attitude.

ROLES AND RESPONSIBILITIES:

The Room Attendant provides exceptional guest service by maintaining cleanliness and orderliness of guest rooms and hotel areas. They ensure guests have a pleasant and comfortable stay by meeting or exceeding cleanliness standards and following all health and safety guidelines.

• Clean and sanitize guest rooms, bathrooms, and public areas.
• Make beds, change linens, and replace towels and other amenities.
• Dust and polish furniture, fixtures, and surfaces.
• Vacuum, sweep, and mop floors.
• Replenish guest room supplies such as toiletries, towels, and minibar items.
• Ensure all cleaning equipment and supplies are well-stocked and maintained.
• Report any damages, broken equipment, or unsafe conditions to the supervisor.
• Ensure all room appliances, lighting, and electronics are functioning properly.
• Provide courteous and friendly service to hotel guests.
• Address any guest requests or concerns promptly.
• Adhere to hotel policies regarding security and confidentiality of guest information.