Manager Infrastructure and Security

Mekdam Technical Services

Doha, Qatar

QUALIFICATION & EXPERIENCE:

15 to 20 years experience in offering Managed IT services to the clients, preferably working with Software development companies

Infrastructure and Networks:

• Lead and oversee day-to-day datacenter operations, ensuring uptime, performance, and compliance with organizational SLAs
• Collaborate with cross-functional teams to deliver infrastructure needs
• Experience in Microsoft 365 Exchange, Intune, Defender, Entra and Teams
• Experience in server virtualization environments – VMware, Hyper-V, or Solaris, Windows Servers, DNS, DHCP, and file services
• Manage HP BladeSystem enclosures, Dell PowerStore, HP Alletra Storage
• Manage Cisco L2/L3 network switching, WLAN infrastructure
• Design cloud workloads on Azure and GCP
• Manage routine infrastructure maintenance, firmware, and patch updates
• Supervise datacenter physical infrastructure including power, cooling, cabling, and vendor coordination
• Configure and monitor health check and performance via Zabbix
• Collaborate with ISPs to manage links
• Added value for experience with Ameyo, 3CX, Ribbon SBC, Cisco CUCM and UCCX
• Knowledge of DevOps and CI/CD tools are added value

Security:

• Lead and mentor the security operations team in managing advanced security infrastructure – Palo Alto firewalls, F5 LTM and ASM
• Direct real-time threat monitoring strategies using Wazuh SIEM, LogRhythm
• Experience in Proofpoint Email Protection, PSAT, CrowdStrike, TrendMicro
• Experience in SPF, DKIM, and DMARC standards
• Implement and monitor VPN technologies including site-to-site and remote access
• Understanding of ISO 27001, NIST and privacy laws
• Ensure alignment with corporate security frameworks and privacy regulations
• Coordinate with audit teams to ensure regulatory alignment

Oracle Cloud:

• Oversee deployment and optimization of enterprise-grade SPARC hardware.
• Oversee the design, implementation, and maintenance of hybrid IT infrastructure of on-premises data centers and cloud platforms especially with Oracle Cloud Infrastructure (OCI)
• Manage and maintain the companys IT infrastructure, including networks, security, and databases such as Oracle DB, Oracle WebLogic, MongoDB, and Jasper reporting software.
• Ensure high availability, scalability, and security of client hosted managed datacenter services.
• Collaborate with software development teams to understand deployment architecture requirements and provide infrastructure support.
• Analyze existing architecture and recommend improvements to enhance performance, reliability, and cost-efficiency.
• Handle configuration, monitoring, and troubleshooting of database environments with emphasis on Oracle and NoSQL databases.
• Manage cloud migrations, hybrid infrastructure, and disaster recovery planning within OCI and other cloud platforms.
• Interface regularly with clients to understand needs, manage expectations, and provide managed infrastructure solutions.
• Supervise and mentor technical teams to deliver seamless infrastructure and hosting services.