ACCOR

REF85215W

Doha, Qatar

Previous service experience is an asset
Good command of written and spoken English communication skills, along with strong interpersonal and problem-solving abilities are essential.
Guest-oriented, service-minded, and attention to quality
Sales acumen
Dynamic
Good presentation
Thorough and organized approach
Creative
Knowledge about Point of Sale System is an asset
Excellent communication and organizational skills
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remain calm and courteous at all times

Ensure the day to day operation is smooth in the restaurant
Assist the leadership team of the restaurant in achieving high guest satisfaction
Guide and lead the server in the restaurant
Perform the duties of supervisor on regular basis
Provides a friendly and personalized welcome for guests
Offers attentive service and adapts to any constraints guests may have
Heeds any remarks made by guests and ensures follow-up
Establishes good relations with guests, offering advice and fostering customer loyalty
Completes the following tasks:
Prepares the welcome desk and seat allocation. Takes the reservations and maintains reservation book
Welcomes guests and provides the best seats available
Cleans and tidies the restaurant and preparation after closing
Before every work shift, finds out about dish composition and any shortages
Organizes his/her work to suit fluctuations in numbers, events, and guests
Ensures the equipment used remains in good condition

Hostess

Job Overview