JOB PURPOSE :

  • Overall cleaning of the guestrooms to include, but not limited to: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies, etc. as per brand standards.
  • To use the cleaning in progress sign and keep the doors closed at all times, when making up rooms.
  • To call room service for removal of trays/trolleys.
  • Maintain proper usage of cleaning supplies and equipment.
  • Take accurate room status reports at the end of the shift.
  • Keep linen closets, supply closet and landing organized and clean.
  • Empty vacuum cleaner each time when it is nearly full.
  • Reports any problems or questions to Supervisor assigned to your floor
  • Offer assistance to guest and colleagues in a courteous manner.
  • Use hands to lift, carry, or pull objects that may be heavy.
  • Submit instantly and turn over to security any lost and found items.
  • Take responsibility for reporting any rooms, which do not require service, DND, not slept in on assigned floor.
  • To report to Floor Housekeeper any mattress protector, blankets, bedspreads, valances in need of change.
  • To report any suspicious person to Housekeeping office or security.
  • Inform anything, which may be a Health & Safety hazard.
  • Maintain excellent grooming and uniform standards.
  • To report any equipment malfunctioning.
  • Read, Understand and follow all department policies
  • Other duties as assigned