Assistant People and Culture Manager

Four Seasons at The Pearl Qatar

REQ10355818

Roles and Responsibilities:

• Maintain employment files and other records and delegation in a detailed manner on paper and in the P&C computer system.
• Comply with and enforce Four Seasons’ Work Rules and Standards of Conduct as set forth in Employee Handbook.
• Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of People and Culture
• Administer and train employees on behalf of P&C including but not limited to Four Seasons Induction and Training Program, benefits, core and culture standards.
• Organize and supervise all employee recreation programs include holiday parties, children’s party, general meetings etc.
• Conduct regular audits of insurance records, vacation and sick leaves.
• Actively support the Safety Committee.
• Ensure that the cafeteria, employee entrance and lockers rooms are clean and orderly.
• Play and maintain key role effectively: Employee Coach & Motivator; Role Model; Standards Keeper
• Manage the financial issues for the P&C budget, benefits administration, labor and salary reports; monitor monthly expenses as they relate to the P&C budget
• Assist in building, maintaining & administering a salary plan that is competitive in the local market, supported by management & understood by employees
• Identify, analyze & initiate appropriate actions to amend or resolve any unsatisfactory patterns of employee turnover
• Plan cost effective events within budget guidelines including but not limited to employee relations, benefits & basic operating needs
• Communicate to Director of P&C any circumstances that may raise legal issues for the organization.
• Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees
• Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner
• Act as an objective third party in highly charged counseling, problem-solving or in conflict situations where it is crucial to make the right intervention; ensure that all benefit related questions & concerns are handled professionally
• Promote an appropriate & positive environment for the employees in the back of the house areas.
• Work attentively to attract skilled candidates to best serve the needs of the organization
• Provide objective one on one career & performance counseling
• Develop effective recruitment strategies; assesses & identifies training needs & promotes development of P&C staff.
• Screen potential candidate’s application and schedule interviews
• Conduct interviews and shortlist candidates according to BBI method
• Demonstrate competence with P&C information systems; update department with changes & adjustments; demonstrate a solid understanding of how to generate P&C reports.
• Build sound technical skills in P&C areas, strong relationships, trust and respect with employees.
• Perform any other tasks as assigned by the General Manager or the Director of People and Culture