Bell/Luggage Attendant

QUALIFICATION & EXPERIENCE:

• Secondary / High school education
• Previous experience in a similar capacity
• Good reading and oral proficiency in English language
• Ability to speak Russian language is preferred

ROLES AND RESPONSIBILITIES:

• Greet and welcome guests at the main entrance.
• Assist in driveway management.
• Assist arrivals and departing guests by opening and closing car and taxi doors.
• Maintain a clean and tidy entrance and baggage room.
• Ensure timely pick up and deliveries pertaining to baggage handling.
• Provide information and/or assistance to guests as and when required.
• Remember individual guest’s names especially repeat and long staying guests.
• Greet guests as they pass through the lobby to extend a personalized service.
• Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance.