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Job Description:

Management Solutions International

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Role Summary:

• Installed, Maintained, Supported, and updated all Microsoft Windows Operating Systems for all workstations and servers within a specific network.

• Migration of VMs from Hyper-V to VMWare.

• Firmware upgrade of HPE, Cisco & Dell Servers.

• Managing monthly Hyper-V Patching.

• Windows OS upgradation.

• Commissioning of new physical and Virtual Servers.

• VMware Host Dashboard Monitoring.

• Ensured stability and security of network by regularly monitoring system, trouble-shooting potential problems and cascading software issues to venders for immediate resolution.

• Data Center Monitoring (Power, Cooling, Facilities, Backup Cooling) Datacenter Preventive Maintenance Data Center Support Escalations Data Center Reports.

• Part of 24/7 support team; rotated with other team members to address concerns and issue cascaded by customers from different time zones.

• Virus Scan Check Backup & Restore logs.

• Giving Folder Permissions to user, Removing Permissions, Creating a group in Active Directory.

• Backup Jobs, Check Monthly Backup & Restore logs, Common Folder Cleanup Checking running jobs, checking completed jobs, running failed jobs formatting the media.

• Experience in BMC remedy tool.

Tagged as: Data Center Maintenance, Network Infrastructure, Server Management, System Monitoring, Troubleshooting and Support

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