ERP Analyst – Salesforce Consultant

Al Abdulghani Motors

Doha, Qatar

Qualification & Experience:

• Minimum 5+ years of experience
• Bachelor’s degree in a relevant field of study
• Salesforce Administrator certification (ADM 201) is an added advantage
• Must have worked as a Salesforce Administrator or similar role
• Strong understanding of Salesforce platform, including Sales Cloud, Service Cloud, and Lightning Experience.
• Proficiency in data management tools and techniques.

Responsibilities:

• Collaborate with business stakeholders to gather and understand financial and controlling requirements.
• Manage and configure Salesforce environment, including user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validations.
• Perform routine maintenance, upgrades, and overall system health checks.
• Provide support and training to Salesforce users across various departments.
• Create and manage reports, dashboards, and workflows to optimize business processes.
• Handle data management tasks, including data import/export, deduplication, and cleansing.
• Maintain security and access settings to ensure data integrity and compliance with organizational policies.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications and solutions.
• Implement and manage integrations with third-party applications and systems.
• Monitor and ensure the smooth operation of Salesforce processes and address any issues promptly.
• Stay up-to-date with Salesforce releases, new features, and best practices to ensure optimal use of the platform.
• Experience with Salesforce integrations and third-party applications (SAP, Informatica, PowerBI
• Experience with Salesforce CPQ, Marketing Cloud, or Pardot.
• Knowledge of Apex, Visualforce, and Lightning components.
• Familiarity with Agile project management methodologies.