Events & Catering Manager

Ali Bin Ali Hospitality W.L.L

Doha, Qatar

Qualification & Experience:

• Diploma/Certificate/ Bachelor/ MBA or degree in business management or business administration, operations management essential
• Equivalent vocational qualification obtained working for event and or airline caterer
• At least 8-10 years working experience in a similar role within Hospitality/ Catering industry, occupying a leadership role for a min. of 5 years managing more than 15 people
• Excellent command of English and Arabic essential
• Must have excellent interpersonal skills and confidence
• Sound business commercial acumen and financial understanding
• Leadership skills, coaching and management of more than 15 employees
• Intermediate knowledge of MS Office

Position Summary:

• Responsible for development, production and delivery of projects from proposal up to final delivery
• Delivering events on time, within budget and as per customer expectations
• Conducts daily inspections of catering kitchen, revision with BOH daily orders, timely delivery and dispatch of food to events
• Coordinates with Logistics Manager to define equipment & materials lines ( Tables, crockeries, heavy equipment, seats, etc.)
• Revision of operational trade license requirements/ expiry and municipality license with HO
• Monitors food variances, controls updated recipes in order to maintain the budgeted Margin and to control wastages.
• Monitor inventory levels and orders , controlling moving and non-moving product, stock control
• Develops operation systems by determining product handling, storage requirements, devising internal process for receiving products, equipment utilization, inventory management
• Ensures Food safety, HACCP, Health & Safety standards are adhered to at all times
• Reviews and analysis monthly audit reports on generic food safety, health & safety, accident reporting
• Maintains safe and healthy   working environment by establishing, following and enforcing standards and procedure to ensure thorough alignment with legal regulations
• Undertakes external audits with governments
• Conduct regular food safety audits required by Local Government authorities as to protect the Business and people from Food Hazards.
• Responsible for planning, organizing, directing and leading team to meet HACCP, ISO, Food safety and internal standards and procedures
• Organizes the recruitment, hiring and selection in cooperation with Recruitment team
• Responsible for workforce planning, annual leave, liaises with DC to expedite RP renewals, flight tickets, accommodation issues, COS, etc.
• Ensures succession planning for his reporting lines in cooperation with HR
• Ensures adequate onboarding process and introduction of new employees in cooperation with HR
• Conducts annual performance evaluation, mid-year reviews and annual appraisals
• Provides coaching, counseling and taking disciplinary actions in alignment with internal performance management process
• Devises training plans as well as on the job training in cooperation with the L&D HO function
• Prepare proposals, quotes for corporate, government and individual events for up to 1000 guests devising personalized menu choices/ selection as per customer requirements
• Coordinates food tasting and menu selections as per clients requirements
• Responsible for overall VIP/ VVIP/ governmental account management, business development, market research, sales prospecting and PR of events
• Oversees and manages entire event planning and coordination, logistics oversight, revenue management and client communication
• Sources regular client feedback and engages with customers on a regular basis in order to improve overall customer satisfaction and loyalty
• Maintains and updates the relevant
• Provides timely and accurate information to clients, vendors and meeting planners
• Coordinates flower arrangements and decorations as per clients specifications