Executive Housekeeper

• Equivalent of a College Diploma in any related field such as Administration or Hotel Management.
• 3 to 5 years experience in a housekeeping senior management position, preferably in a five star hotel
• Ability to work and communicate in a multinational environment
• Operational knowledge of housekeeping equipment and machine, including washing machine, dry-cleaner, pressing machine
• Knowledge of chemicals
• Knowledge of Opera PMS

Roles and Responsibilities:

• Lead the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives.
• Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests’ needs.
• Inspect all areas and take corrective measures in order to meet hotel Standards in terms of cleanliness, maintenance, and supply.
• Develop, implement and continually review the policies, procedures, practices and standards.
• Select, train, develop, schedule and manage the performance of direct and indirect subordinates to ensure the efficient running of housekeeping operations.
• Manage linen inventory and guest supplies and the ordering of supplies as necessary to meet quality standards and hotel business needs.
• Coordinate housekeeping duties with various departments such as Front Desk, Engineering, Sales and Marketing and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner.
• Participate in all refurbish and renovation projects planning, execution, and final set up, including snag lists.
• Prepare the annual budget and manning guide and manage the housekeeping department within budgetary guidelines.
• Coordinate and review contracts, including plant rental, Window cleaning contracts, Night cleaning contracts, marble manganese contracts, pest management contracts, Room cleaning contracts, flowers, and decoration contracts, and ensure compliance by both parties.
• Participate in the planning of hotel decoration for special functions and festive seasons and organize the necessary actions.
• Manage the performance of the flower shop and valet shop to meet high-quality standards and business results.
• Keep abreast of all new equipment and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends.
• Accomplish a set of administrative duties such as leading and attending meetings, writing reports and memos, and other specific duties related to the job function.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.