Guest Experience Expert- Front Desk – No Experience Required

Job Description:

Guest Experience Expert- Front Desk

 The St. Regis Marsa Arabia Island

24154359

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Qualification & Experience:

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Roles and Responsibilities:

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

Tagged as: Customer Service Excellence, Guest Check-In/Check-Out, Guest Relations, Problem Resolution, Reservation Management