Guest Service Officer – Recreation
Full Time NewBookmark Details
Hyatt Regency
Req ID: DOH002964
QUALIFICATION & EXPERIENCE:
Relevant degree or diploma in Hospitality or Tourism management
Exceptional interpersonal skills showing care and the ability to connect and care for our guests
International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
Desire to constantly learn and ambition to grow
Ability to work under pressure
Excellent English
ROLES AND RESPONSIBILITIES:
As Guest Service Officer – Club Olympus you will be creating a welcoming experience for our guests through helpful and exceptional service: greeting the guests when they arrive at the Club Olympus, assisting them with the registration, processing payments and responding to the guests’ inquiries. In this position you will be proactively resolving service-related concerns and providing appropriate follow up. This role gives opportunity for casual conversation and has a direct impact on creating signature experience.
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