Head Waiter

Ali Bin Ali Hospitality W.L.L

Doha, Qatar

Qualification & Experience:

• Diploma/Certificate in Hospitality/ Tourism industry essential or
• Equivalent vocational qualification obtained working for a 4/5 star hotel or fine dining restaurant
• Must have least 2 years work experience in hospitality, restaurants or fine dining environment within a similar role
• Excellent command of English, Arabic desirable
• Must have excellent interpersonal skills and confidence
• Understanding of MICROS
• Knowledge of HACCP, ISO standards

Role Summary:

This role is contributing to the service team’s efforts by presenting a positive first impression of the establishment’s friendliness, excellent service and high standards. The incumbent ensures that guests are provided with an outstanding customer service and actively helps to improve their overall dining experience, by training junior FOH staff, promoting special menu items, monitoring waiters, assigning tasks and resolving customer complaints.