Hostess

IBIS

REF87005O

Doha, Qatar

QUALIFICATION & EXPERIENCE:

ROLES AND RESPONSIBILITIES:

• Provides a friendly and personalized welcome for guests
•  Offers attentive service and adapts to any constraints guests may have
•  Heeds any remarks made by guests and ensures follow-up
•  Establishes good relations with guests, offering advice and fostering customer loyalty
•  Prepares the welcome desk and seat allocation.
• Takes the reservations and maintains reservation book
•  Welcomes guests and provides the best seats available
•  Cleans and tidies the restaurant and preparation after closing
•  Before every work shift, finds out about dish composition and any shortages
•  Organizes his/her work to suit business demands, events, and guest preferences
•  Ensures the equipment used remains in good condition.