Hostess – Nobu Doha

Job Description:

Hostess – Nobu Doha

Four Seasons Doha

REQ10318085

Qatar

Qualification & Experience:

• Degree Holder, preferably in hotel and restaurant management
• 2-4 years of experience with a luxury hotel in a luxury hotel & resort
• Excellent command in English, Arabic is an advantage

Roles and Responsibilities:

• Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
• Set up Hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
• Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
• Work harmoniously and professionally with co-workers and supervisors.
• Complete special projects (menu changes, signage, etc) as instructed.
• Ensure proper table set-up and make minor adjustments as needed.

Tagged as: Customer Service, Guest Greeting, Hospitality Coordination, Reservation Management, Seating Arrangement