Housekeeping Attendant

Job Description:

Qualification & Experience:

• Minimum 2-3 years of Housekeeping Experience in a 4-5* Hotel

• Good Communication skills

• Understanding of safe use of cleaning chemicals and personal protective equipment.

• Attention to detail

Roles and Responsibilities:

• Ensure consistently high operating standards in every area of Housekeeping as identified by the hotel brand standards
• Provide excellent guest service
• Responsible for checking daily the guest information and ensuring that the preferences and requests of the same are met on time
• Cleaning guestrooms during their stay and after departure
• Making beds following the brand standards and training provided
• Replacing dirty linen and towels
• Restocking guestroom amenities like toiletries, drinking glasses, and room amenities
• Removing garbage and room service trays
• Organizing and stocking housekeeping carts
• Notifying the maintenance department about broken or damaged appliances
• Upholding the hotel’s confidentiality and security standards
• Respecting “do not disturb” signs and the guest’s privacy

Tagged as: Guest Satisfaction, Linen Management, Room Cleaning, Sanitation Standards, Supply Replenishment