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PULLMAN

REF79118Z

Doha, Qatar

 

QUALIFICATION & EXPERIENCE:

  • Service focused personality is essential
  • Preferably female
  • Previous experience in a similar role in 5* hotel is an asset
  • Strong interpersonal skills with a passion for service
  • Good communication skills with ability to speak fluent English.
  • Physically active and efficient.

ROLES AND RESPONSIBILITIES:

  • Provide assistance to the guests during their stay and ensure the cleanliness of the guest rooms and public areas as per the hotel standards
  • Liaise with the Supervisor and Coordinator to ensure guests requests are attended to in a timely manner
  • Take initiative to add a personalized experience for the guest
  • Take ownership of guests’ privacy and belongings, while ensuring exceptional service
  • Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.
  • Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
  • Check and make note of all the rooms with MAKE UP sign.
  • Check and make note of all the room with “Do Not Disturb” sign before the end of the shift and respect the DND sign.
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