Housekeeping Supervisor

Four Seasons at The Pearl Qatar

REQ 10308295

Qualification & Experience:

• Degree Holder, preferably in hotel & tourism management
• 1-3 years of experience in related field
• Excellent command in English, Arabic is an advantage
• Relevant Experience in Luxury hotel

Roles and Responsibilities:

• The ability to train and supervise all housekeeping employees.
• Inspects the work of a team of Room Attendants and House Attendants
• Responsible for the cleaning and upkeep of a specific area of the hotel. Trains and coaches the staff.
• Schedules work to be done daily, collects room and floor status sheets for assigned work areas. Monitors each Room Attendant’s daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to room to correct the deficiency. Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold.
• Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.
• Must be able to work all shifts including, AM’s, PM’s, weekends, and holidays.
• Be able to work in a standing position for long periods of time up to 8 hours a day.
• Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
• Ability to satisfactorily communicate in English.