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Terminal Duty Manager

Hamad International Airport

Cargo & Airport Operations

2400008V

Doha, Qatar

Bachelor’s degree or equivalent.
Minimum of 4 years of job-related experience in a customer-facing role, preferably in the aviation industry.
Strong people management skills and experience leading a diverse team.
Excellent communication and interpersonal skills.
Sound knowledge of terminal operations and the ability to make critical decisions under pressure.
Proven track record in ensuring exceptional customer service
Must be willing to work in shifts (morning /night)

Manage and supervise terminal operations, ensuring efficient and effective passenger flow.
Provide visible physical presence throughout the passenger terminal complex during shifts (morning & night) ,monitoring busy areas according to traffic flow.
Ensure compliance with safety and security regulations in the aviation industry.
Lead and motivate a team of employees, promoting a positive and customer-centric work culture.
Collaborate with various stakeholders to resolve operational issues and optimize terminal performance.

Tagged as: Compliance with Regulations, Customer Service Management, Incident Resolution, Staff Supervision, Terminal Operations Oversight

Terminal Duty Manager

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