Waiter/ress

QUALIFICATION & EXPERIENCE:

• Excellent command of both written and spoken English.
• Strong interpersonal skills with a proactive approach to problem-solving.
• Highly guest-oriented with a strong sense of service and attention to quality.
• Creative, energetic, and possesses a dynamic personality.
• Previous experience in Food & Beverage or hospitality settings is a strong advantage.

ROLES AND RESPONSIBILITIES:

• Provide a friendly, personalised welcome and attentive service to guests, adapting to their needs and constraints
• Establish good relations with guests, offering advice and fostering customer loyalty
• Prepare and maintain the restaurant, including point of sale and preparation areas
• Deliver efficient waiter service, including knowledge of dish composition and handling any shortages
• Recommend and promote F&B and bar offers, as well as other hotel services
• Contribute to meeting department targets by respecting procedures and internal audits
• Maintain cleanliness and tidiness of the workplace, adhering to HACCP regulations
• Ensure proper care of equipment, crockery, and appliances
• Apply hotel security regulations and safety guidelines for all equipment used
• Convey an attitude in tune with the brand, contributing to the friendly atmosphere of the restaurant