Bell Attendant

REQ : 10303067

Doha, Qatar

Qualification & Experience:

• 1-3 years of experience in related field
• Preferably with Driver’s License
• Excellent command in English, Arabic is an advantage

Roles and Responsibilities:

• Greets guests and escorts them to their rooms.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Greets all guest passing through lobby and offers them assistance.
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Works harmoniously and professionally with co-workers and supervisors.
• Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest.
• Performs errands for guests and the hotel that may require local travel off of the hotel property.
• May perform other duties as assigned.