Laundry Manager

QUALIFICATION & EXPERIENCE:

• Proven experience in laundry management within a 5star hotel setting, with in-depth knowledge of industrial laundry equipment, chemicals, and textile care techniques
• Strong leadership, organizational, and multitasking abilities to manage staff and handle high-volume laundry operations efficiently
• Excellent communication skills in English; proficiency in computer applications and inventory management systems
• Demonstrated ability to work under pressure while maintaining attention to detail and quality standards
• Thorough understanding of health and safety regulations in laundry operations
• Strong cost management, budgeting, and problem-solving skills

ROLES AND RESPONSIBILITIES:

• Manage daily laundry operations, including washing, drying, ironing, folding, and distribution of linens and guest laundry items
• Supervise, train, and motivate laundry staff to maintain consistent quality standards and adhere to hotel policies
• Develop and implement efficient workflows to ensure timely processing of laundry items
• Oversee inventory management of laundry supplies, detergents, and chemicals
• Coordinate regular maintenance of laundry equipment and promptly address any malfunctions
• Enforce health, safety, and hygiene standards in compliance with hotel policies and local regulations
• Prepare and manage the laundry department budget, controlling operational costs and maximizing efficiency
• Collaborate with housekeeping and other departments to meet guest expectations and resolve laundry-related issues
• Maintain accurate records of laundry operations, including equipment usage, maintenance logs, and staff schedules
• Conduct regular quality checks and participate in audits to ensure compliance with brand standards
• Implement innovative solutions to improve laundry processes and reduce environmental impact
• Foster a positive work environment that promotes teamwork and professional development