ASSISTANT SERVER – IN ROOM DINING

Job Description:

Assistant Server – In Room Dining

Four Seasons Hotel

REQ10305065

Doha, Doha, Qatar

Qualification & Experience:

• 1-2 years of experience in related field
• Excellent command in English, Arabic is an advantage
• Service Passion for Luxury Hospitality and have an eye to details.

Roles and Responsibilities:

The Four Seasons Resort and Residences at The Pearl-Qatar is looking for IRD Assistant Server to join our talented team! Don’t miss this unique opportunity to be part of the world’s leading luxury hotel company! This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.

• Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals
• Take guest orders in the absence of order taker
• Plate and prepare small food items
• Perform other tasks or projects as assigned by management
• Assist with service of food items
• Assist with set-up and cleaning of operational areas
• Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed
• Assist to clean private bars, private bar carts and storerooms.
• Able to stock and replenish ice for guest rooms.
• The ability to respect the privacy of all guest rooms.
• The ability to keep breakage of items to a minimum.
• The ability to report any unusual incidents, persons or items found or seen on the guest floors.
• The ability to respond properly in any hotel emergency or safety situation.
• In Room Dining Assist Server assist the server to transports food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality.
• Greet guests and be able to provide thorough description of food and beverage items.
• Breakdown, clean, and set-up room service tables and all necessary items; coordinate tray and table removal.
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
• Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals
• Take guest orders in the absence of order taker
• Plate and prepare small food items
• Perform other tasks or projects as assigned by management
• Assist with service of food items
• Assist with set-up and cleaning of operational areas
• Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed

Four Seasons Resort and Residences at The Pearl Qatar:

This amazing property include 161 fully-furnished apartments, perfect for both short and long-term stays, as well as 84 Private Residences, set along a private beach surrounded by lush gardens. Guests and residents alike will enjoy a full range of state-of-the-art amenities, including a signature restaurant by Michelin-starred chef, Joël Robuchon.

Tagged as: Customer Service, Dining, Food Service, Hospitality, Restaurant, Waitstaff