Bellman

MOVENPICK

REF80791C

QUALIFICATION & EXPERIENCE:

• Previous experience as a bellman or in the hospitality industry is preferred.
• Excellent interpersonal and customer service skills.
• Physically fit and able to carry heavy luggage and stand for extended periods.
• Basic English language skills required; Arabic or additional languages are a plus.
• Professional appearance with strong attention to hygiene and uniform standards.
• Flexible schedule availability, including evenings, weekends, and holidays.
• Team-oriented mindset with a helpful and proactive attitude.

ROLES AND RESPONSIBILITIES:

• Stand ready at the main entrance to warmly greet arriving guests.
• Assist guests with luggage upon arrival and departure, escorting them to or from their rooms.
• Maintain detailed knowledge of room locations and hotel facilities to guide guests effectively.
• Provide directions and local information about Doha attractions, transportation, and services.
• Issue and verify luggage tags to ensure proper handling and security.
• Ensure cleanliness and good condition of all luggage trolleys.
• Maintain a high level of personal grooming and wear a complete, clean uniform at all times.
• Stay attentive to activity in the lobby area and respond promptly to guest needs.
• Assist with valet parking, package deliveries, or errands as requested.
• Complete shift checklists and communicate key handover information clearly.
• Perform additional duties as assigned by management.