Kids Club Supervisor

QUALIFICATION & EXPERIENCE:

• Associate’s or Bachelor’s degree in Child Development, Education, or a related field preferred.
• Previous experience in a similar role in a five-star hotel or resort operations.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to handle emergency situations calmly and effectively.
• Creativity in planning activities that engage children.
• Patience, enthusiasm, and a passion for working with children.

ROLES AND RESPONSIBILITIES:

• Oversee and manage Kids Club Attendants, including scheduling, training, and performance monitoring.
• Ensure all Kids Club Attendants adhere to safety guidelines and child care protocols.
• Maintain a positive, engaging, and inclusive atmosphere for children.
• Plan, organize, and lead age-appropriate activities, games, and educational experiences.
• Encourage creativity, teamwork, and social development among children.
• Ensure all activities align with company policies and safety regulations.
• Respond appropriately to emergencies, injuries, or behavioral incidents.
• Maintain accurate records of attendance, incidents, and health concerns.
• Greet parents and children, ensuring a welcoming and friendly environment.
• Communicate effectively with parents regarding their child’s experience and progress.
• Address and resolve any parent complaints or concerns in a professional manner.
• Manage inventory of toys, supplies, and snacks, reporting any shortages.